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ATG Utilities for Mac OS-No connection to guitar

Mac OS AT-200

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#1 frazz

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Posted 13 April 2016 - 05:23 PM

I have an approved midi interface and the breakout cable, the same setup I used when I borrowed a friends Win 7 PC to when I purchased all the complete pack. I have tried everything I could think of.
The midi interface shows up in the Audio MIDI setup utility. The guitar is on and has new batteries.
I have tried disconnecting all the other USB/midi devices, except for the M-Audio midisport 1X1 I use for the AT-200. I have tried other USB ports on the IMac I use for my studio setup.

I give up. I have spent too much time trying out everything I can think of.

#2 Henrik

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Posted 13 April 2016 - 06:56 PM

View Postfrazz, on 13 April 2016 - 05:23 PM, said:

I have an approved midi interface and the breakout cable, the same setup I used when I borrowed a friends Win 7 PC to when I purchased all the complete pack. I have tried everything I could think of.
The midi interface shows up in the Audio MIDI setup utility. The guitar is on and has new batteries.
I have tried disconnecting all the other USB/midi devices, except for the M-Audio midisport 1X1 I use for the AT-200. I have tried other USB ports on the IMac I use for my studio setup.

I give up. I have spent too much time trying out everything I can think of.

Hello Frazz,

What version of OSX are you using on your Mac?  We support Mac OSX 10.9.5 and later.  If you are using 10.8.5 (Mountain Lion) or earlier, you will most likely have problems connecting.

Also, even though you are using a Mac, you would need to install the M-Audio Driver from M-Audio on your Mac.  Here is the link to the driver you need:
https://storage101.o...ires=1460573908

Please let me know if this works.

#3 frazz

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Posted 14 April 2016 - 02:06 AM

I am using OS X Version 10.5.5. I will install the driver and see what happens

#4 frazz

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Posted 14 April 2016 - 02:07 AM

The link you provided goes nowhere.

401 Unauthorized: Temp URL invalid


I will spend more time tracking down the driver

#5 frazz

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Posted 14 April 2016 - 02:13 AM

From the M-Audio Website:

There are currently no drivers available for this product and operating system.

#6 Henrik

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Posted 14 April 2016 - 06:52 PM

View Postfrazz, on 14 April 2016 - 02:06 AM, said:

I am using OS X Version 10.5.5. I will install the driver and see what happens

Are you really using OSX 10.5.5?  This would be Leopard and would not be compatible.  Please confirm, thank you!

Here is the link again: http://m-audio.com/s...ver-v3.5.3-mac1

Even though it says that this driver is not compatible with OS X 10.10.5 or later, I am successfully using this driver on 10.10.5 and 10.11.4.

#7 frazz

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Posted 15 April 2016 - 07:03 PM

My Bad 10.10.5 Should have put on glasses

I went and bought a cheap PC just to install and manage the AT-200.

I had no problems with connections on a PC using the same setup that I'm having connection problems with on the Mac.

My I suggest using a USB connector rather than a proprietary 13 pin cable. It would be more user friendly on the next years model.




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