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ATG-1 Discontinued?


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#1 michaiel

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Posted 03 August 2017 - 05:34 PM

I received an email last week...

I called Henrik and left a message, but have heard from no one...

No future software support after owning this for only a few months.

Hopefully someone will chime in and explain what is going on...

I am not happy about this...I thought this was going to be the future of 13 pin devices....

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#2 Henrik

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Posted 04 August 2017 - 11:20 PM

View Postmichaiel, on 03 August 2017 - 05:34 PM, said:

I received an email last week...

I called Henrik and left a message, but have heard from no one...

No future software support after owning this for only a few months.

Hopefully someone will chime in and explain what is going on...

I am not happy about this...I thought this was going to be the future of 13 pin devices....

Did call back just now, but may have gotten the wrong number.   Please email support if you want to get in touch with me.
The current software (v3.32) is not going to stop working.  There will simply be no more updates to the software. Keep in mind that this version has been out almost two years and is working as intended.

#3 michaiel

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Posted 05 August 2017 - 03:20 PM

View PostHenrik, on 04 August 2017 - 11:20 PM, said:

Did call back just now, but may have gotten the wrong number.   Please email support if you want to get in touch with me.
The current software (v3.32) is not going to stop working.  There will simply be no more updates to the software. Keep in mind that this version has been out almost two years and is working as intended.

Thanks for making the effort...we know you are just the messenger on this...You can reach me at that number M -  F 8am -5pm Central time.

I also emailed you as well if you have time to chat with me .....




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